We continually look for ways to improve the experience of customers using our partners’ airfreight services.
Our approach is to think like a customer, helping us to simplify the way our partners’ interact with their customers, and to bring greater value and efficiency into these important relationships.
In doing so, we seek best practice and service synergies that can be shared between various cargo airline partners.
What we do
Define strategy and business development opportunities, including effective ways to identify the best types of cargo for our partners to carry
Identify new customers by establishing an empathetic connection between them and the industries they serve
Utilise new, advanced means of customer interaction
Synergise the business models of different charter and scheduled cargo airline companies
Deliver new ways of engaging with external stakeholders and customers, showcasing our partners as ‘thought leaders’ in air cargo transportation solutions